1. Information We Collect
We collect information you provide directly, such as your name,
phone number, email address, delivery location, and order details.
We may also collect basic technical data when you visit our website,
including device type and browser information.
- Contact details, order preferences, and delivery instructions.
- Farm visit or training requests, including scheduling needs.
- Basic website usage data, like pages visited and device type.
2. How We Use Information
We use your information to process orders, schedule deliveries or
farm visits, respond to inquiries, and improve our services. With
your consent, we may send updates about products or promotions.
We also use information to maintain business records, handle
customer support, and comply with legal obligations when required.
3. Sharing & Disclosure
We do not sell your personal information. We may share necessary
details with trusted partners who help us fulfill orders or provide
services, such as delivery providers. We may also disclose
information if required by law.
Any partners we work with are expected to use your information only
for the services they perform on our behalf.
4. Cookies & Analytics
Our website may use cookies to remember preferences and measure
site performance. You can adjust your browser settings to decline
cookies, though some features may not function properly.
We may use analytics tools to understand traffic trends and improve
site usability. These tools are configured to collect aggregated,
non-sensitive data.
5. Communications & Marketing
We may contact you about orders, scheduling, and service updates
using email, phone, or messaging. Promotional messages are optional,
and you can opt out at any time by following the instructions in the
message or contacting us directly.
6. Data Security
We take reasonable measures to protect your data, including secure
handling of order records and restricted access to sensitive
information. However, no system can be guaranteed 100% secure.
7. Data Retention
We retain personal information only as long as necessary to fulfill
orders, comply with legal obligations, or resolve disputes. When no
longer needed, data is deleted or anonymized.
8. Your Rights & Choices
You may request access to, correction of, or deletion of your
personal information. To make a request, contact us using the
details below. You can also opt out of marketing messages at any
time.
9. International Transfers
If we transfer information across borders, we take steps to ensure
appropriate safeguards are in place to protect your data in line
with this policy.
10. Third-Party Links
Our website may link to third-party sites. We are not responsible
for the privacy practices of those sites, so please review their
policies before sharing personal information.
11. Children's Privacy
Our services are not directed to children under 13. We do not
knowingly collect personal information from children. If we learn
such data was collected, we will delete it promptly.
12. Policy Updates
We may update this policy from time to time. Any changes will be
posted on this page with the updated effective date.
13. Contact Us
If you have questions about this Privacy Policy, email us at
Sharkdeals9@gmail.com or call
+233 550 076 320.