Shark's Poultry & Livestock

Privacy Policy

We respect your privacy and are committed to protecting your personal information. This policy explains what we collect, how we use it, and the choices available to you.

Effective date: March 18, 2026 Last updated: March 18, 2026

1. Information We Collect

We collect information you provide directly, such as your name, phone number, email address, delivery location, and order details. We may also collect basic technical data when you visit our website, including device type and browser information.

  • Contact details, order preferences, and delivery instructions.
  • Farm visit or training requests, including scheduling needs.
  • Basic website usage data, like pages visited and device type.

2. How We Use Information

We use your information to process orders, schedule deliveries or farm visits, respond to inquiries, and improve our services. With your consent, we may send updates about products or promotions.

We also use information to maintain business records, handle customer support, and comply with legal obligations when required.

3. Sharing & Disclosure

We do not sell your personal information. We may share necessary details with trusted partners who help us fulfill orders or provide services, such as delivery providers. We may also disclose information if required by law.

Any partners we work with are expected to use your information only for the services they perform on our behalf.

4. Cookies & Analytics

Our website may use cookies to remember preferences and measure site performance. You can adjust your browser settings to decline cookies, though some features may not function properly.

We may use analytics tools to understand traffic trends and improve site usability. These tools are configured to collect aggregated, non-sensitive data.

5. Communications & Marketing

We may contact you about orders, scheduling, and service updates using email, phone, or messaging. Promotional messages are optional, and you can opt out at any time by following the instructions in the message or contacting us directly.

6. Data Security

We take reasonable measures to protect your data, including secure handling of order records and restricted access to sensitive information. However, no system can be guaranteed 100% secure.

7. Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, or resolve disputes. When no longer needed, data is deleted or anonymized.

8. Your Rights & Choices

You may request access to, correction of, or deletion of your personal information. To make a request, contact us using the details below. You can also opt out of marketing messages at any time.

9. International Transfers

If we transfer information across borders, we take steps to ensure appropriate safeguards are in place to protect your data in line with this policy.

10. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices of those sites, so please review their policies before sharing personal information.

11. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If we learn such data was collected, we will delete it promptly.

12. Policy Updates

We may update this policy from time to time. Any changes will be posted on this page with the updated effective date.

13. Contact Us

If you have questions about this Privacy Policy, email us at Sharkdeals9@gmail.com or call +233 550 076 320.